Shipping policy

Shipping Policy

Shipment Processing Time
- All orders are processed within [insert number, e.g., 1-2] business days. Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur due to carrier constraints or remote destination locations.

Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Damages
- Powertrake Group is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.